Help & FAQ

Quick answers
to quick questions.

Most of what you'll need to know is below. If something's missing, the contact form goes straight to my inbox and I usually reply the same day.

File formats

Which file does what?

What is an SVG file?

SVG stands for Scalable Vector Graphic. It's the file your Cricut or Silhouette reads to know where to cut. SVGs scale cleanly to any size without getting pixelated, so you can resize a design from a 2" tag to a 12" sign and it still cuts clean.

Every Cricut SVG bundle I sell includes a PNG (raster preview, useful for shop listings and mockups) and sometimes a DXF (for older Silhouette machines that don't read SVG).

What is a DXF file?

DXF is a vector format that older versions of Silhouette Studio (pre–v4) could read. If you've got a current Silhouette Studio (v4+ Business Edition), you don't need DXF — SVG works fine. I include DXF in cut-file bundles just in case.

What's the difference between SVG and PNG for printables?

For printables I ship both:

PDF — the print-ready file. Open it in Adobe Reader or your browser, hit print, and you'll get exactly what you see on screen. Use this for labels and tags.

PNG — a high-resolution raster image (300 DPI). Drop it into Canva, Procreate, or PowerPoint if you want to customize before printing. PNG files have transparent backgrounds.

What software opens SVG files?

Free options:

Inkscape — full-featured vector editor, free and open source. Best option if you want to edit the SVG before cutting.

Cricut Design Space — free with any Cricut machine. Upload → Insert → Cut.

Silhouette Studio — free basic edition. SVG import requires the Designer Edition or higher (paid upgrade).

Paid options: Adobe Illustrator, Affinity Designer, CorelDRAW. All read SVG natively.

Compatibility

Will it work with my machine?

Cricut Maker 3 / Maker / Explore series

Yes. Upload the SVG to Design Space (New Project → Upload → Insert). The cut file is grouped into colour-coded layers that match the SVG — slice, weld, or resize as needed. All my cut files have been test-cut on a Maker 3 with the fine-point blade.

Silhouette Cameo 4 / Portrait / Curio

Yes, with one caveat: Silhouette Studio's free Basic Edition does NOT import SVG — you need the Designer Edition, Designer Edition Plus, or Business Edition (paid upgrades). Once imported, the cut file behaves the same as in Design Space.

Glowforge, xTool, Omtech (laser cutters)

Yes for most designs. SVG imports cleanly into Glowforge's UI (Proofgrade-ready), xTool Creative Space, and LightBurn. Cut-test on scrap material first — recommended settings for 1/8" birch ply on a Glowforge: Speed 200, Power 100, 1 pass.

I only have a home printer — can I still use these?

Yes for everything in the Printables, Planner Stickers, Christmas, and Packaging categories. Those ship as PDF + PNG ready to print on letter, A4, or 4×6 paper. For Cricut SVGs, you'd need a cutting machine to actually use them.

License

What can I do with these files?

Can I sell physical products I make with these files?

Yes — small-business commercial use is included. Make a mug with the floral wreath, sell it on Etsy, no royalty owed. Up to 500 units per design per year is the standard cap; if you're scaling past that, drop me a note for an extended license.

Can I resell or share the digital files?

No. The digital files are licensed for your use, not for redistribution. Don't upload them to a freebie site, share them in a Facebook group, or include them in a digital asset bundle. Don't modify them and sell them as a new design. The full license terms are on the license page.

Can I use these for a school or non-profit project?

Absolutely — that's personal use, no questions asked. If it's a fundraiser where you're selling the finished product (cookies, baked goods, candles), the small-business commercial cap applies.

Refunds & file issues

What if something goes wrong?

What's your refund policy?

Because digital downloads can't be "returned," I don't offer refunds on files that work as described. But: if a file is broken or doesn't open, I'll fix it or send a working replacement, no questions asked. If you're not happy with the quality of the design, tell me why — I'd rather make it right than lose a customer.

The SVG won't open in Cricut Design Space — help?

Most of the time, this means Design Space is choking on something in the SVG. Try:

▸ Re-upload via the "Upload" button (not drag-and-drop)

▸ Re-zip the file — sometimes downloads get corrupted

▸ Open the SVG in Inkscape first, then File → Save As → Plain SVG

If none of that works, email me the error and I'll send a cleaned-up version.

The file cuts wonky — what setting should I use?

Cut settings depend on your material. For 65lb cardstock on a Cricut Maker 3 with the fine-point blade, I use: Material → Medium Cardstock, Pressure → Default, Multi-cut → Off, Blade Depth → 4–5. Always do a test cut in a corner first.

Still stuck?

Send a note.

If the FAQ didn't cover it, the contact form goes straight to my inbox. I usually reply the same day.

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